As we provide free shipping at our own cost, we are unable to pay for returning item(s).
You can apply your given code while completing the order at the checkout page. Make sure to use CAPITAL LETTERS.
Order cancellation requests can be placed within (1) day of order (If not Shipped) or will result in flat deduction of 25% from your ordered item’s amount. If the product is in transit, then you have to receive and apply for the return
Immediately contact our customer service team to brief your issues. Visit
Our return and exchange policy page for more information
You can order by selecting any product from our website. Then, select sizing and click add to cart. Gravitates PayPal, Visa, American Express, Master Card, and Discover Cards for Payments.
As long as the item is not shipped, you can make changes in your order(s). Please send your order number(s) to our customer service for correction.
Your complete order details (price of each item, order number, and shipping charges) will be sent to you via email.
To secure and protect your privacy, we use SSL (Secure Socket Layer) that provides end to end encryption. We use PayPal which is one of the best-secured payment options available.
Any product you purchase from our store normally takes 4-8 business days to deliver.
Note: Due to the global pandemic, there can be slight delays in your orders you can contact us at support@gravitatez.com if your product is not shipped in the mentioned timeline.
We ship worldwide except Israel, Russia, and APO/FPO addresses, for further queries, contact us at support@gravitatez.com
After placing your order, you will receive an e-mail confirmation within a few minutes.